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Shipping Policy

Total time = Processing time + Shipping time.
  • Processing time: 1-7 Business Days
  • Shipping Time:
Country Method Time Costs
US & CA Postal 7-15 days $6.99
Standard 5-11 days $14.99
AU & NZ Postal 7-15 days $6
Standard 5-11 days $14.99
Rest of World Postal 5-21 days $6.99

Note: The shipping time may be affected by COVID-19, destination countries, bad weather and international couriers.

  • Where is my order?

1) If you received an email with tracking code please click here to track.
2) If you don't receive any emails or tracking code, you can send email to and we can help you to track it.

  • Tips for shipping:

1) Unsuccessful delivery caused by blank mobile column / wrong address cannot be compensated. 

2) PO Box or BFPO are not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Non-delivery or extra shipping fees due to personal reasons will not be taken by Vorioal.

3) After it arrives in your country, please allow 1-7 more days for the package to reach you. 

If you have any questions, please contact us:

Our CS team will reply within 48 hours.