Other Questions
- Do you ship overseas?
Yes, we ship all over the world. Shipping costs will be added at checkout.
- How much / long does delivery cost?
Shipping fees vary by country. For details, please check: Shipping Policy
- How can I pay for my order?
You can pay your order online via PayPal and all cards.
- Do you have a size guide?
We will list the size information on every items page, please check that carefully.
- How do I use a coupon code?
Please add your code at the checkout where you’ll see the ‘discount’ box. Each order can only use one code.
- Can I track my order?
(1) If you received an email with tracking code please click here to track.
(2) If you don't receive any emails or tracking code, you can send email to service@vorioal.com and we can help you to track it.
- Can I make changes to my order?
Please contact us immdeiately via email (service@vorioal.com) if you want to do changes to your order. Even if the package was shipped, we can help exchange after delivered.
- Can I cancel my order?
Please contact us via e-mail service@vorioal.com.
Unshipped:
After this order was placed, our factory started to produce and process it immediately. So you may be charged a 0-8% processing fees (According to the package status).
Shipped out:
We couldn't be able to cancel after the package was shipped out, sorry for that.
- Will I be charged customs and import duties?
We have paid the shipping fees on our side. Besides according to our trade history customer don't need to pay any extra fees.
Unfortunately, these charges vary widely from country to country. For more accurate information, we’d suggest getting in touch with your local customs office.
- Any other questions.